Amidst inflationary pressures and recession fears, 84% of New Zealand business leaders are pushing ahead with digital transformation projects. Here are three priorities to navigate innovation in uncertain times.
Inclusive design is an approach that considers users' diverse needs and abilities, including those with disabilities, the elderly, and people with varying levels of digital literacy. It's not only a social responsibility but also a catalyst for innovation and competitive advantage.
With rounded corners and floating buttons, web design is starting to look a lot like native apps, and in 2023 this trend is showing no signs of stopping.
When Hawkes Bay stationery giant Acme Supplies partnered with BBT to digitalise their business, understanding what mattered to a B2B buyer was paramount. Mike Taylor discusses how the team successfully digitalised and transformed the B2B customer experience.
62% of millennials and 43% of Gen Z indicated they would rather interact with a bot than a human. We explore how hotels have embraced bots to deliver frictionless customer experience and ways generative AI like ChatGPT might change the game.
