INSIGHT

Acme is the exclusive New Zealand importer and distributor of major international brands of superior quality office products and hand tools. 

Acme approached us with a problem. Their website was outdated, sluggish, and difficult to navigate which made the digital buying process for their customers. Due to the poor user experience and limited functionality, many customers were diverting to making their orders over the phone which was putting significant pressure on the customer service team. We held workshops in order to gain a better understanding of the business itself, their customers, and their goals for the new website. From this we identified objectives including creating a richer digital customer experience to convert more sales on the digital platform, changing customer behaviour, and creating a website that is a complete repository of company information.

CLIENT

Acme Supplies Limited

INDUSTRY

Wholesale Stationery

WE HELPED WITH

UI/UX, Web Design, Web Development, eCommerce, Customer Experience

WEBSITE

acme.co.nz

IMPACT

The overall success of the website encouraged Acme to digitise more of their processes. So far user feedback has included customers enjoying the fresh look and feel of the website, as well as the innovative quick reorder capability and multiple cart system. Ultimately, we were able to create a system that digitised this stationery giant.

Talk to us about your next project

09 215 6309
kiaora@bbtdigital.com

pixipic-new
yellow
lookat

LIKE WHAT YOU SEE? GET IN TOUCH WITH US TODAY.

ACME